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Letters From Customers

Survey Number OTH.1
Date Received 6/27/03
Auto Transport Used OTHER
Transaction Number 05249
Origin FL
Destination GA
My Experience Was Unfavorable
E-Mail Address None
Comments DO NOT DO BUSINESS WITH THEM!!!!!!!
WHAT a RIP OFF!! They charge my credit card immediately. Excuse after excuse for pickup the car. They never even attempted to pick up the car. When I asked for a manager or owner: the man was irate at me that I would question the service. They refused to even give me a contacts name. I was told that he would NOT provide the service and absolutely no refund.

After contacting my bank and the State of NY, I also provided copies of the others who have posted complaints ......Finally I received a refund. No apology letter or call. Just a typed credit slip by mail. Of course with no contact name.
THIS BUSINESS IS A FRAUD!!!!!!!

Survey Number Other.70
Date Received 3/13/08
Auto Transport Used Other
Transaction Number 29512-FL
Origin CA
Destination WA
My Experience Was Unfavorable
E-Mail Address jaskaran_mann@hotmail.com
Comments Please refrain from using this transporter. I placed an order with them because their quote was the cheapest - they did not pick up my car for almost 2 weeks and when I called to complain they actually told me that the car can be moved if I pay them more than what was quoted! I was stuck between a rock and hard place so I called the supervisor and she actually used swearing words etc (Fu***** etc) over the phone. Till date, this has been my worst customer service experience ever. On emailing them that I will take them to consumer court the supervisor actually threatened me - I have the email strings if anyone would like to see them.


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