Letters From Customers
| Survey Number |
OTH.1 |
| Date Received |
6/27/03 |
| Auto Transport Used |
OTHER |
| Transaction Number |
05249 |
| Origin |
FL |
| Destination |
GA |
| My Experience Was |
Unfavorable |
| E-Mail Address |
None |
| Comments |
DO NOT DO BUSINESS WITH THEM!!!!!!!
WHAT a RIP OFF!! They charge my credit card immediately. Excuse after excuse for pickup the car. They never even attempted to pick up the car. When I asked for a manager or owner: the man was irate at me that I would question the service. They refused to even give me a contacts name. I was told that he would NOT provide the service and absolutely no refund.
After contacting my bank and the State of NY, I also provided copies of the others who have posted complaints ......Finally I received a refund. No apology letter or call. Just a typed credit slip by mail. Of course with no contact name.
THIS BUSINESS IS A FRAUD!!!!!!! |
| Survey Number |
Other.70 |
| Date Received |
3/13/08 |
| Auto Transport Used |
Other |
| Transaction Number |
29512-FL |
| Origin |
CA |
| Destination |
WA |
| My Experience Was |
Unfavorable |
| E-Mail Address |
jaskaran_mann@hotmail.com |
| Comments |
Please refrain from using this transporter. I placed an order with them because their quote was the cheapest - they did not pick up my car for almost 2 weeks and when I called to complain they actually told me that the car can be moved if I pay them more than what was quoted! I was stuck between a rock and hard place so I called the supervisor and she actually used swearing words etc (Fu***** etc) over the phone. Till date, this has been my worst customer service experience ever. On emailing them that I will take them to consumer court the supervisor actually threatened me - I have the email strings if anyone would like to see them. |
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