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Trailer Bridge, Inc
10405 new Berlin Rd. East
Jacksonville, FL 32226
800.554.1589

Favorable Unfavorable Total Percentage Quality score
0 1 1 0% -1

Survey Number TBI.1
Date Received 8/20/01
Auto Transport Used Trailer Bridge, Inc
Transaction Number N/A
Origin PUERTO RICO
Destination NJ
My Experience Was Unfavorable
E-Mail Address None
Comments My name is xxxxx xxxx, i reside in Pennsylvania. I am currently
enrolled to study here and my father had a vehicle shipped to me from
the Port in San Juan-Puerto Rico to Port Newark in New Jersey,
considering shipments back to the mainland in the US are fairly
empty, I expected the vehicle to arrive in it's scheduled time. My
father dropped it off at the port on August 2nd with an arrival to
Port Newark on the 14th or 15th, I was then told that the barge was
under servicing or repairs and that the shipment would not arrive
till next weeks voyage which would arrive on the 21st. So I figured
that a close call considering that school starts the 23rd. I call on
the 20th to make sure of the times and requirements, and I was told I
could not pick up the vehicle until Thursday being the earliest time
possible. When it was shipped I was informed of an arrival date of
the 14th or 15th "estimated", I figure since I am young and don't
know better then I can get "fudged" in the drive-thru.
This whole experience is owed to the one and only carrier
"TrailerBridge"--THEY SUCK!!!!
Not at one time did they even try to mediate with me, or resolve any
differences.
They got me once but hopefully not anybody else's hard-earned money.
Allentown, PA. xxxxx


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